Colbert County (Ala.) Emergency Management Communications District deployed the GeoConex next-generation 9-1-1 (NG 9-1-1) CAD system and map viewer. Colbert County 9-1-1 also selected GeoConex to provide new hardware, servers and workstations for the dispatch center.
The CAD system provides all the typical CAD functionality traditional legacy CAD systems offer and is ready for NG 9-1-1 with its ability to accept the various data streams associated with the developing new 9-1-1 infrastructure.
GeoConex assisted Jeff Davis County (Ga.) Emergency Communications District (ECD) with replacing an existing phone system with a Zetron 3300 IP-capable emergency call-taking system.
GeoConex is an authorized dealer for Zetron.The dispatchers will now have all the advantages of IP without risking reliability or performance, and the center will have the technology in place to ensure compatible upgrades when the time comes.
Mitchell County (N.C.) Emergency Management deployed the GeoConex Stand Alone ALI (SALI) system to help the county maintain the integrity of its 9-1-1 data and data processes while interfacing with any CAD and phone controller.
The county has a newly installed CAD system and Zetron 3300, and it needed a technology that would connect the two components. The GeoConex technology provides one location for automated location information (ALI) data management, works with any service provider and can be used in full automatic or manual mode.
Marshall County, Ky., E9-1-1 deployed GeoConex’s next-generation 9-1-1 (NG 9-1-1) CAD system and the GeoConex Viewer. In addition, the company will support the center’s Zetron phone system.
The CAD system integrates with Marshall County’s existing mobile solution and allows 9-1-1-call information and data to appear instantly on the dispatcher’s screens so that emergency response units can be quickly routed to the location of the incident. The Viewer is a data access and decision support solution for emergency response organizations. The map viewer software is also connected to the mobile police units in Marshall County, which allow them to view the exact location the dispatcher at the 9-1-1 center is viewing.
Rhea County (Tenn.) Emergency Communications District (ECD) deployed the GeoConex CAD system and off-site backup for disaster recovery. GeoConex converted five years of Rhea County’s CAD data from its previous software into the new next-generation 9-1-1 (NG 9-1-1) CAD system. “
Rhea County 9-1-1 answers all 9-1-1 calls for the county and provides dispatching for the Rhea County Sheriff’s Department, the Dayton, Spring City and Graysville police departments, Rhea EMS, and volunteer fire and rescue departments," said Rhea County Emergency Communications District Director, Shane Clark.
With the number of calls Rhea County receives annually, the center needed to be able to provide service in the event of a disaster happening at the dispatch center. With the center’s off-site backup established, Rhea County will be able to be back up and running to provide service without delay.
Chambers County (Ala.) 9-1-1/Emergency Management Agency (EMA) announced the county’s successful deployment of the GeoConex next- generation 9-1-1 (NG 9-1-1) CAD system, the GeoConex map viewer and the establishment of the 9-1-1 center’s off-site backup for disaster recovery. GeoConex is also providing Chambers County 9-1-1/EMA with IT services and technology hosting.
New technology has allowed Chambers County 9-1-1/EMA to be virtually consolidated with the city of Valley Police Department. When Chambers County 9-1-1/EMA gets an emergency call that pertains to Valley Police Department, dispatchers will instantly see the information taken by Chambers County 9-1-1/EMA on their screens — eliminating the process of transferring a call and having the police department re-enter the information.
With virtual consolidation, response time of first responders will be reduced by the instantaneous transfer of data to dispatchers. The call data received is shared over a secu ...
GeoConex assisted Cocke County (Tenn.) E9-1-1 Emergency Communications District (ECD) with an emergency replacement of its existing phone system with a new Zetron 3300. GeoConex is an authorized dealer for Zetron systems.
Zetron offered to supply the ECD with a temporary emergency portable public-safety answering point (PSAP) during the time its phone system was inoperable. The Zetron 3300 VoIP call-taking system is the permanent replacement. The dispatchers will now have all the advantages of IP, and the center will have the technology in place to ensure compatible upgrades when the time comes.
Chattooga County (Ga.) Emergency Communications District (ECD) selected GeoConex for service, support and maintenance of their Zetron 3200 E9-1-1 phone. In addition to already maintaining Chattooga County’s addressing, location and mapping, GeoConex was chosen to support the ECD’s complete internal network of wiring, switches and routers.
GeoConex Technical Support gives customers direct access to experienced professionals for trustworthy advice on issues such as software features and use, problem diagnosis and resolution, company officials said. “We are committed to providing our customers with the quality support they deserve and resolve their technical issues with complete customer satisfaction,” said Ken Murphy, chief technology officer (CTO) at GeoConex.
Meigs County (Tenn.) Emergency Communications District (ECD) selected the GeoConex software for its 9-1-1 center.
The software will help county handle mapping, addressing and reporting. The seamless integration with other departments and agencies offers interoperability with CAD systems, county officials said.
Allen County, Ky., Emergency Communications District (ECD) deployed the GeoConex Viewer, along with new hardware, server and workstations.
The software is a data access and decision support solution for emergency response organizations. Using the software, Allen County dispatchers can quickly and efficiently provide routing assistance and important landmark information to emergency response personnel.